Frequently Asked Questions

We typically schedule regular appointments based on your healthcare needs. Your
frequency of visits will depend on your individual treatment plan and health status.
In most cases, we offer on-site testing and imaging services for your convenience.
However, some specialized tests or treatments may require you to visit external
facilities.
Yes, we collaborate with various healthcare providers, specialists, and facilities
to ensure comprehensive and coordinated care for our patients.
Our office hours are Monday to Friday from 8:30 am to 4:30 pm. We also offer
appointments on Saturdays, but these are available by appointment only.
Yes, we accept most major insurance plans. Our administrative staff can assist you
in verifying coverage and processing insurance claims.
Yes, you can continue to see your specialist as needed. We believe in collaborative
care and will work closely with your specialist to coordinate your treatment plan.
We accept a wide range of insurance plans. Please contact our office to verify if we
accept your specific insurance plan.
Yes, we will contact you with the results of your labs and tests as soon as they are
available. You can also request to receive your results through other means, such as
email or patient portal.
You can reach us by phone at 502-213-8118 or via email at
admin@betterhealthwellnessclinic.com. Additionally, you can visit our clinic during
office hours for in-person assistance.
Our team of healthcare professionals, including physicians, nurse practitioners, and
physician assistants, will provide you with personalized care tailored to your
needs.
To schedule an appointment, you can call our office at 502-213-8118 during business
hours. Alternatively, you can request an appointment online through our website or
patient portal.
You can expect to receive the results of your tests, including labs, X-rays, and
scans, either through a phone call from our office or via secure messaging through
our patient portal.
If you would like copies of your medical records or test results, please contact our
office, and our administrative staff will assist you in obtaining the necessary
documents.